The Mediation Process

What is the Mediation Process?

  • Mediation is a process in which two or more people involved in a dispute meet in a private, confidential setting, and with the help of a neutral trained mediator together work out a solution to their problem.
  • Mediation is an effective, efficient, affordable alternative to litigation for helping people resolve their differences.
  • Mediation offers the opportunity for parties to participate in resolving their dispute rather than having it resolved for them.
  • During mediation all parties involved in the dispute explain the problem situation as they see it and present their ideas on how they think the matter can be resolved. Mediators help the disputing parties develop and agree upon a realistic, workable solution to their problem.
  • Mediators are community volunteers who receive specialized training in conflict resolution techniques and communication skills. A mediator is not a judge; they do not decide who is right or wrong in a disagreement.