FAQ's

Who are the mediators? 
Our mediators are all VOLUNTEERS that donate their time to help YOU resolve your issue! Mediators are community residents that have completed the training and requirements outlined by the Supreme Court Administrative Office.

What to expect in mediation?

 Mediation is an informal meeting, however the process is more structured than many people imagine. A typical mediation involves six distinct stages.

Beginning the Mediation-Mediator's Opening Statement: The mediators will make introductions, explains the goals and rules of the mediation, and encourages all parties to work together to come to an agreement.

Opening Statements: Each party is invited to describe, in his or her own words, what the dispute is about and how he or she has been affected by it, and to present some general ideas about resolving it. While one person is speaking, the other is not allowed to interrupt. This might be the first time that you have a VOICE and the first time you get to LISTEN.

Joint Discussion: The mediators will encourage discussion about  what was said in the opening statements. The items discussed will be the items shared in the opening statements. The mediators may ask questions to provide understanding or to help the discussion progress.

Private Meeting with Mediator: The private meeting is an opportunity to talk one on one with the mediators, in the event the need arises, you or the mediator may request a private meeting at anytime. 

Writing the Agreement: The mediator will write the agreement in your words.   A mediation agreement can be a legal and binding document and can become a court order.  Depending on what the individual needs, the type of case, where the referral came from...may make the mediation agreement binding or part of the process to finalize another action, like a court order.

Closing: The mediator will thank everyone for participating in the process and will explain any necessary follow up to the parties.